MYOB SYNC / SHOPIFY

Shopify + MYOB.
Connected.

Connect Shopify to MYOB with inventory sync, orders, invoices, customer cards, payments, refunds, product creation and price updates. Explore MYOB Sync.

Shopify App Store

THE BUSINESS CONNECTION

Make the handover
part of the flow.

Shopify makes selling straightforward. As order volume increases, copying the same details into accounting creates another job to manage. MYOB Sync connects the operational and accounting sides of the store so your team can spend more time on customers.

Stock visibility

A clearer picture of what is available

Use your accounting inventory as the basis for online availability, with location options suited to your fulfilment model.

Sales administration

Less repeated data entry

Bring commerce activity into the accounting process your business uses, rather than maintaining disconnected copies by hand.

Room to grow

Start with the connection you need

Choose stock-focused or broader sales workflows, with advanced options as the business becomes more complex.

WHAT THE INTEGRATION CAN DO

Shopify MYOB integration for sales, stock and accounting

MYOB Sync connects your Shopify store to an eligible online MYOB company file. Use it as a Shopify inventory sync app, automate the accounting handover for ecommerce sales, or combine those workflows. Stock updates run from MYOB to Shopify; sales and customer activity flow from Shopify into MYOB. Product creation, price updates and returns have their own capabilities and plan requirements.

Shopify orders, invoices and customer accounting

Quotes, sales orders and invoices

Create the MYOB sales documents your workflow requires. Shopify draft orders can be used for quotes; order and invoice exports have separate financial and fulfilment eligibility filters. This supports businesses taking payment at checkout as well as those processing orders before invoicing.

Customer cards and existing customer matching

Match Shopify customers with MYOB cards and create missing cards for new sales when enabled. Alternatively, post sales against a chosen generic customer. Shipping details can still identify the customer receiving the order.

Payments and payment-method mapping

Transfer eligible Shopify payments to their linked MYOB sale. Map supported payment methods to the relevant bank or clearing account, including supported partial payments and payments on edited orders. For overseas payments, use the transaction amount Shopify provides in the chosen accounting currency; missing currency amounts remain for review.

Tax, freight, discounts and duties

Carry the sale into MYOB with its line amounts, discounts and freight. Separate taxable, tax-free and optional zero-value tax codes help represent the accounting treatment. Order-level tax inclusion and duty handling support stores with different checkout and delivery models.

B2B sales administration and categories

Use a selected salesperson or the salesperson assigned to the MYOB customer card, Shopify payment due dates, service-layout sales and treatment of lines without a matching SKU. Classify future sales with MYOB category or cost-centre rules based on supported tags, sales channels or Shopify POS locations.

Recognisable sales references

Keep Shopify order references meaningful in MYOB through numbering and prefix options. Product descriptions, shipping customer names, delivery status, time zone and order notes provide context for the team processing and reviewing sales.

MYOB inventory, Shopify products and price synchronisation

MYOB stock levels in Shopify

Update Shopify inventory from your selected MYOB quantity source. Match individual variant SKUs to MYOB item numbers so each size or colour receives its own quantity. Inventory transfers can run separately from sales and product creation.

Multiple locations

Direct stock to a selected Shopify location, with multiple-location mapping on eligible plans. This gives stores with more than one stockholding location a way to relate online availability to the MYOB locations used by the business.

Create missing MYOB inventory items

Create missing MYOB items from eligible Shopify product records, including the supported missing-item flow during order exports. New-item options cover inventory treatment, descriptions, accounts and purchase tax codes. This is distinct from simply matching an existing catalogue.

Create Shopify products from MYOB

Use MYOB items as the starting point for missing Shopify products. Product activation and inventory tracking options let the business choose how newly created listings enter its catalogue. Existing product matching is checked before creating a new listing.

Selling prices, compare-at prices and costs

Map supported Shopify selling price, compare-at price and cost fields to MYOB selling price or standard cost, or update selected Shopify price fields from MYOB. Choose one direction at a time, retain fields that should not change and optionally ignore zero prices. These updates do not manage MYOB price matrices or Shopify Markets/B2B catalogue price lists.

Bundle definition tools

Where enabled, maintain component definitions, import or download bundle data with CSV tools, and create or remove corresponding Shopify native bundles. Treat bundle setup as its own workflow: its availability and the required order and stock behaviour should be confirmed separately from accounting transfers.

Shopify refunds, exchanges and ongoing sync management

Refund credits and returned stock

Create MYOB credit notes for supported Shopify refunds on eligible plans. Return treatment can follow Shopify restock instructions or leave stock unchanged. Separate sales-return and shipping-refund accounting options keep physical returns and financial adjustments explicit.

Refund payments and exchanges

Export eligible successful refund payments using the configured bank or clearing account, and process supported Shopify exchange records. The app records the accounting outcome of a source refund; it does not initiate a payment-gateway refund for the customer.

Manual runs and independent schedules

Run transfers on demand or use automatic schedules for eligible flows. Product exports, inventory and price work can be scheduled separately from the main integration. Product and customer link refreshes and updated-order capture help keep the imported records current.

Controlled trials and exception review

Selected product and price jobs offer a one-product run before processing a wider catalogue. Imported records, order views, payment records, refund reconciliation and logs help identify missing item matches or failed transfers. These are real transfers, so a small run still needs review.

PUT THE CONNECTION TO WORK

Where Shopify + MYOB fits.

A retailer maintaining stock in MYOB

Publish available quantities to Shopify without asking staff to maintain a second stock count. Add sales and payment exports when the accounting team is ready.

A store serving retail and account customers

Use order and invoice eligibility, source tax inclusion, due dates and salesperson options to support the different administration behind each sale. This does not add Shopify B2B catalogue pricing support.

A catalogue managed by the accounts team

Create missing online products from MYOB and run a separate price flow, while keeping product creation, stock quantities and existing price changes under independent control.

FIND THE RIGHT FIT

Plan around
your business.

Consider the operational requirements before deciding the scope of the connection.

Explore planning considerations ↗

Where stock is managed

Decide whether MYOB is the source of sellable quantities and how physical locations relate to the online store.

When a sale belongs in the accounts

Your team may recognise a sale at a different point from the moment an order is placed. Agree on that business event before choosing an integration flow.

Who owns exceptions

Choose who will review unusual sales, returns or mismatched catalogue records so automation has a clear operational owner.

CHOOSING YOUR CONNECTION

The right scope.
The right next step.

The Shopify edition is available through the Shopify App Store. Its listing is the reference for current prices, plan inclusions and trial terms.

Check compatibility for your business.

The MYOB edition, company file and features you use influence what is suitable. Tell MySync about the store and the outcome you want so the connection can be discussed in context.

BEFORE YOU CONNECT

Shopify + MYOB questions.

Find the right accounting integration for your store and the outcomes you need.

Can I connect Shopify to MYOB AccountRight or MYOB Business?

The connection uses an eligible online company file exposed through the MYOB API. AccountRight and MYOB Business naming alone does not establish compatibility: the file must provide the inventory, sales and contact features your chosen flows require. Ask MySync to check an uncertain edition before subscribing.

Can I use MYOB Sync just for Shopify inventory?

Yes. Inventory and sales are separate flows. Choose a plan that includes the stock workflow and leave unneeded sales, product or price transfers disabled.

Does it support Shopify variants and multiple locations?

Variant SKUs match individual MYOB item numbers. A selected Shopify inventory location is supported, with multiple-location mapping available on eligible plans. Consistent unique SKUs are important for reliable matching.

Will Shopify payments automatically reconcile bank payouts?

The payment flow records eligible sale payments against MYOB documents and selected accounts. That is different from full payout reconciliation, payment-gateway fee accounting or matching every settlement in a bank feed.

Can MYOB and Shopify both update prices?

The app supports either direction for selected price fields, with one direction enabled at a time. It does not continuously combine conflicting edits from both systems, convert currencies or update Shopify B2B catalogue price lists.

LET’S CONNECT

Let’s connect Shopify.

Talk to MySync about the accounting workflow your store needs.