Stock visibility
A clearer picture of what is available
Use your accounting inventory as the basis for online availability, with location options suited to your fulfilment model.
MYOB SYNC / SHOPIFY
Connect Shopify to MYOB with inventory sync, orders, invoices, customer cards, payments, refunds, product creation and price updates. Explore MYOB Sync.
Shopify App Store
THE BUSINESS CONNECTION
Shopify makes selling straightforward. As order volume increases, copying the same details into accounting creates another job to manage. MYOB Sync connects the operational and accounting sides of the store so your team can spend more time on customers.
Stock visibility
Use your accounting inventory as the basis for online availability, with location options suited to your fulfilment model.
Sales administration
Bring commerce activity into the accounting process your business uses, rather than maintaining disconnected copies by hand.
Room to grow
Choose stock-focused or broader sales workflows, with advanced options as the business becomes more complex.
WHAT THE INTEGRATION CAN DO
MYOB Sync connects your Shopify store to an eligible online MYOB company file. Use it as a Shopify inventory sync app, automate the accounting handover for ecommerce sales, or combine those workflows. Stock updates run from MYOB to Shopify; sales and customer activity flow from Shopify into MYOB. Product creation, price updates and returns have their own capabilities and plan requirements.
Create the MYOB sales documents your workflow requires. Shopify draft orders can be used for quotes; order and invoice exports have separate financial and fulfilment eligibility filters. This supports businesses taking payment at checkout as well as those processing orders before invoicing.
Match Shopify customers with MYOB cards and create missing cards for new sales when enabled. Alternatively, post sales against a chosen generic customer. Shipping details can still identify the customer receiving the order.
Transfer eligible Shopify payments to their linked MYOB sale. Map supported payment methods to the relevant bank or clearing account, including supported partial payments and payments on edited orders. For overseas payments, use the transaction amount Shopify provides in the chosen accounting currency; missing currency amounts remain for review.
Carry the sale into MYOB with its line amounts, discounts and freight. Separate taxable, tax-free and optional zero-value tax codes help represent the accounting treatment. Order-level tax inclusion and duty handling support stores with different checkout and delivery models.
Use a selected salesperson or the salesperson assigned to the MYOB customer card, Shopify payment due dates, service-layout sales and treatment of lines without a matching SKU. Classify future sales with MYOB category or cost-centre rules based on supported tags, sales channels or Shopify POS locations.
Keep Shopify order references meaningful in MYOB through numbering and prefix options. Product descriptions, shipping customer names, delivery status, time zone and order notes provide context for the team processing and reviewing sales.
Update Shopify inventory from your selected MYOB quantity source. Match individual variant SKUs to MYOB item numbers so each size or colour receives its own quantity. Inventory transfers can run separately from sales and product creation.
Direct stock to a selected Shopify location, with multiple-location mapping on eligible plans. This gives stores with more than one stockholding location a way to relate online availability to the MYOB locations used by the business.
Create missing MYOB items from eligible Shopify product records, including the supported missing-item flow during order exports. New-item options cover inventory treatment, descriptions, accounts and purchase tax codes. This is distinct from simply matching an existing catalogue.
Use MYOB items as the starting point for missing Shopify products. Product activation and inventory tracking options let the business choose how newly created listings enter its catalogue. Existing product matching is checked before creating a new listing.
Map supported Shopify selling price, compare-at price and cost fields to MYOB selling price or standard cost, or update selected Shopify price fields from MYOB. Choose one direction at a time, retain fields that should not change and optionally ignore zero prices. These updates do not manage MYOB price matrices or Shopify Markets/B2B catalogue price lists.
Where enabled, maintain component definitions, import or download bundle data with CSV tools, and create or remove corresponding Shopify native bundles. Treat bundle setup as its own workflow: its availability and the required order and stock behaviour should be confirmed separately from accounting transfers.
Create MYOB credit notes for supported Shopify refunds on eligible plans. Return treatment can follow Shopify restock instructions or leave stock unchanged. Separate sales-return and shipping-refund accounting options keep physical returns and financial adjustments explicit.
Export eligible successful refund payments using the configured bank or clearing account, and process supported Shopify exchange records. The app records the accounting outcome of a source refund; it does not initiate a payment-gateway refund for the customer.
Run transfers on demand or use automatic schedules for eligible flows. Product exports, inventory and price work can be scheduled separately from the main integration. Product and customer link refreshes and updated-order capture help keep the imported records current.
Selected product and price jobs offer a one-product run before processing a wider catalogue. Imported records, order views, payment records, refund reconciliation and logs help identify missing item matches or failed transfers. These are real transfers, so a small run still needs review.
PUT THE CONNECTION TO WORK
Publish available quantities to Shopify without asking staff to maintain a second stock count. Add sales and payment exports when the accounting team is ready.
Use order and invoice eligibility, source tax inclusion, due dates and salesperson options to support the different administration behind each sale. This does not add Shopify B2B catalogue pricing support.
Create missing online products from MYOB and run a separate price flow, while keeping product creation, stock quantities and existing price changes under independent control.
FIND THE RIGHT FIT
Consider the operational requirements before deciding the scope of the connection.
Explore planning considerations ↗Decide whether MYOB is the source of sellable quantities and how physical locations relate to the online store.
Your team may recognise a sale at a different point from the moment an order is placed. Agree on that business event before choosing an integration flow.
Choose who will review unusual sales, returns or mismatched catalogue records so automation has a clear operational owner.
CHOOSING YOUR CONNECTION
The Shopify edition is available through the Shopify App Store. Its listing is the reference for current prices, plan inclusions and trial terms.
The MYOB edition, company file and features you use influence what is suitable. Tell MySync about the store and the outcome you want so the connection can be discussed in context.
TWO PLACES. TWO PURPOSES.
BEFORE YOU CONNECT
Find the right accounting integration for your store and the outcomes you need.
The connection uses an eligible online company file exposed through the MYOB API. AccountRight and MYOB Business naming alone does not establish compatibility: the file must provide the inventory, sales and contact features your chosen flows require. Ask MySync to check an uncertain edition before subscribing.
Yes. Inventory and sales are separate flows. Choose a plan that includes the stock workflow and leave unneeded sales, product or price transfers disabled.
Variant SKUs match individual MYOB item numbers. A selected Shopify inventory location is supported, with multiple-location mapping available on eligible plans. Consistent unique SKUs are important for reliable matching.
The payment flow records eligible sale payments against MYOB documents and selected accounts. That is different from full payout reconciliation, payment-gateway fee accounting or matching every settlement in a bank feed.
The app supports either direction for selected price fields, with one direction enabled at a time. It does not continuously combine conflicting edits from both systems, convert currencies or update Shopify B2B catalogue price lists.
LET’S CONNECT
Talk to MySync about the accounting workflow your store needs.