myCustomer profiles
Connect contact information and selected customer properties from Neto.
MYSYNC / MARKETING
Klaviyo Sync
Turn store activity into useful customer data.
Bring Neto customer profiles and ecommerce events into Klaviyo for segmentation, email flows and a clearer view of customer activity.
WHAT IT DOES
Turn store activity into useful customer data.
Bring Neto customer profiles and ecommerce events into Klaviyo for segmentation, email flows and a clearer view of customer activity.
Ecommerce events
Sync checkout, placed order, ordered product, fulfilled order and cancelled order activity.
Onsite tracking options
Follow the guide to configure Active on Site and Viewed Product tracking.
SETUP & OPTIONS
Get the right start.
Use these steps to prepare your configuration, then refer to the illustrated guide for the details.
Read the full illustrated guide ↗Connect your accounts
Klaviyo Sync needs a separate Klaviyo account and subscription. Connect your Klaviyo account in the app using the requested API credentials, then select the Neto store and Klaviyo connection in Settings. Contact MySync for installation and current subscription details.
Configure list membership
Choose a Klaviyo list if you want eligible newsletter opt-ins added to a list. Without a selected list, customers are not automatically added to one. If moving from another marketing platform, check that Neto’s newsletter field reflects your existing consent records.
Understand profiles and events
Customer data includes identity, contact and address fields. Ecommerce events provide context for Klaviyo segments and flows. A newsletter property on a profile is not the same as Klaviyo list membership; review the guide’s examples before changing subscription handling.
Start and verify your sync
Save the settings and start the transfer schedule. Check sample customer profiles and order events in Klaviyo, then follow the guide for historical syncing, product feeds and optional onsite tracking. Klaviyo campaigns and flows are configured in your Klaviyo account.
GOOD TO KNOW
A few more details.
Does this include a Klaviyo subscription?
No. Your Klaviyo account and the MySync integration have separate subscriptions.
Is the newsletter field the same as list membership?
No. Profile properties and list membership are different. The guide explains how checkout choices and existing Klaviyo subscriptions interact.
MORE FROM MYSYNC
Keep connecting.
Custom setup
Mailchimp integration
Connect customer and product data to Mailchimp through a configured MySync integration.
Mailchimp
Explore integration — Mailchimp integration
Custom setup
Yotpo integration
Send configured order data from MySync to Yotpo as part of your post-purchase workflow.
Yotpo
Explore integration — Yotpo integration
LET’S CONNECT
Let’s connect Klaviyo Sync.
Tell us about your platform and the workflow you want to simplify.