Warehouse context
Keep online quantities tied to operations
Bring the stock picture closer to the way the business manages inventory and fulfilment.
MYOB SYNC / NETO / MAROPOST
Connect Neto / Maropost Commerce Cloud to MYOB. Explore stock and warehouse sync, orders, invoices, customer cards, payments, products and return workflows.
Neto connection
THE BUSINESS CONNECTION
A Neto store often sits alongside warehouse processes, established product records and a substantial back office. The accounting connection needs to fit those relationships. MYOB Sync provides a dedicated Neto integration within the wider MySync family.
Warehouse context
Bring the stock picture closer to the way the business manages inventory and fulfilment.
Connected records
Link commerce and accounting activity across the customer, product and sales records used by the team.
Established workflows
Discuss warehouse requirements and more specialised options before deciding how much of the process to automate.
WHAT THE INTEGRATION CAN DO
MYOB Sync links Neto, now Maropost Commerce Cloud, with an eligible MYOB company file. It connects the online store with accounting and warehouse administration: sales and customers move into MYOB, while MYOB inventory can update the selected Neto warehouse. Product, payment and return capabilities let you extend the connection around the way the business trades.
Create the supported MYOB sales documents from eligible Neto orders. Choose the sales flow that fits your fulfilment and invoicing process instead of re-entering each order in the accounts. Order eligibility and integration start dates help define the scope.
Link Neto customers with MYOB customer cards and create missing cards for eligible sales when enabled. A generic MYOB customer can be used where that suits the accounting process, and Neto username-based matching is available for businesses that use that identifier.
Retain useful order context through numbering, prefixes, customer shipping details, product descriptions, delivery status and order comments. These options help the warehouse and accounts team recognise the same sale in both systems.
Represent taxable and tax-free order lines and freight with the MYOB tax codes used by the business. Tax inclusion, line treatment and the selected sales layout affect how ecommerce transactions appear in the company file.
Send eligible payments to their matching MYOB sales documents. Neto payment-method mappings allow supported methods to be associated with the accounting accounts used for those receipts, rather than treating every payment source as identical.
Use MYOB as the source of online stock quantities. Available Quantity, Quantity on Hand and Quantity Committed provide different stock views; the connection can use the source that fits the business rather than relying on a manually maintained Neto quantity.
Send quantities to the selected Neto warehouse. For businesses needing individual MYOB locations mapped to Neto warehouses, MySync can confirm the supported multi-location arrangement and activation before the flow is enabled.
Connect existing Neto product records to MYOB items using their identifiers. Existing catalogue imports establish the relationships needed for inventory and sales, helping an established store use the records it already maintains.
Supported Neto-to-MYOB item creation and MYOB-to-Neto product creation can reduce repeated catalogue entry. Availability and activation should be confirmed for the account. Creating a MYOB item or a Neto product is a separate capability from generating Neto variant structures.
Supported product-update flows can maintain store prices from MYOB where enabled. This is a distinct choice from stock synchronisation, so a business can use inventory updates without automatically replacing its online prices. Discuss more specialised pricing requirements separately.
Process supported refunded Neto return merchandise authorisations into the MYOB return workflow, including the applicable credit, refund and completion stages. A return request alone is different from a completed customer refund, so the source financial outcome matters.
Run the connection on demand for a controlled check, then use an automatic schedule for the enabled flows. Product and customer imports can be refreshed separately to maintain the relationships used by subsequent transfers.
Use the app records and logs to investigate missing products, mismatched customer cards, payments waiting for a sale or a MYOB validation error. This provides a practical review point for exceptions rather than requiring staff to compare the entire catalogue manually.
PUT THE CONNECTION TO WORK
Use the warehouse already used for online fulfilment as the destination for MYOB quantities, while keeping sales documents aligned with the accounts team.
Connect customer cards, sales and payments so the same ecommerce transaction does not need to be typed again into MYOB.
Include supported refunded RMAs in the process, with a review of the credit and refund outcome before treating the return as complete.
FIND THE RIGHT FIT
Consider the operational requirements before deciding the scope of the connection.
Explore planning considerations ↗A single warehouse and a multi-site operation have different stock-allocation needs. Describe the business structure before choosing a mapping.
An established catalogue may already carry identifiers, accounting conventions and ownership rules that the connection should respect.
Agree how the commerce, warehouse and accounts teams hand off a return so the financial and physical outcomes stay aligned.
CHOOSING YOUR CONNECTION
Neto uses a dedicated connection and subscription. Talk to MySync about the store, warehouse structure and accounting requirements you want to support.
The MYOB edition, company file and features you use influence what is suitable. Tell MySync about the store and the outcome you want so the connection can be discussed in context.
TWO PLACES. TWO PURPOSES.
BEFORE YOU CONNECT
Find the right accounting integration for your store and the outcomes you need.
Yes. The Neto connection is for the ecommerce platform also known as Maropost Commerce Cloud. This page uses both names so businesses using either name can identify the relevant integration.
Yes. Inventory can flow from MYOB into the selected Neto warehouse using the supported quantity source. Ask MySync to confirm activation and scope when multiple MYOB locations or warehouse mappings are needed.
Those are supported parts of the dedicated Neto connection. Each flow has its own requirements, and payment transfers need a matching eligible sale and customer.
No. The documented return flow depends on a supported refunded RMA, and the credit, refund and completion outcomes need to be checked. An unrefunded return request does not establish that money was returned.
No. Product creation and variant structures are different capabilities. Ask support to confirm the intended catalogue structure rather than assuming new MYOB items will build a complete Neto variant family.
LET’S CONNECT
Talk to MySync about the accounting workflow your store needs.